Privacy Policy

Last Updated: 17 May, 2023

The TB-ACSM Resource Centre website does not automatically collect specific personal information (such as name, phone number, or email address) that would allow the Union South-East Asia Office to individually identify users when they visit the site. Users can typically browse the site without disclosing personal information unless they voluntarily choose to do so.

Site Visit Data

For statistical purposes, this website records visitors' server addresses, the top-level domain used to access the Internet (.gov, .com, .in), browser types, access times, visited pages, downloaded documents, and the previous Internet address from which users linked directly to the site. We do not identify users or their browsing activities unless required by law enforcement agencies with a warrant to inspect service provider logs.


This website does not use cookies.

Email Management

The user's email address will only be recorded if the user decides to send a message. It will solely be used for the purpose provided by the user and will not be added to any mailing list or disclosed without the user's consent.

Security Measures:

We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to protect it from unauthorised access, use, alteration, and disclosure. Our security measures include:

Secure transmission: We use industry-standard encryption and secure protocols to transmit your personal information between your device and our servers.

Access controls:  We limit access to your personal information to authorised personnel who have a legitimate need to know it, and we require them to maintain confidentiality.

Data retention: We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law.

Monitoring and testing: We regularly monitor and test our systems and processes to identify and address potential vulnerabilities.

Incident response: We have a formal incident response plan to address any data breaches or security incidents.

While we take reasonable steps to protect your personal information, no security system is entirely foolproof. Therefore, we cannot guarantee the absolute security of your personal information. If you have concerns about your personal information's security, please contact us using the information provided at the end of this document.

User rights:

As a user of our website/app, you have certain rights concerning the personal information we collect:

Right to access: You can request access to the personal information we hold about you and receive a copy of it.

Right to rectification:  You can request correction or updates to any inaccurate or incomplete personal information we hold about you.

Right to erasure: You can request the deletion of your personal information, subject to legal exceptions.

To exercise these rights, please contact us using the information provided at the end of this document. We may request proof of your identity and may charge a reasonable fee for repetitive or excessive requests. We will respond within the time frame required by law. If you are unsatisfied, you may have the right to lodge a complaint with a supervisory authority.

Children’s Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so we can take appropriate actions.

Updates to the policy:

We reserve the right to update this privacy policy in response to changing legal, technical, or business developments. When we make updates, we will revise the "last updated" date at the top of this page and notify you of any material changes through our website/app or other means, such as email. We encourage you to periodically review this policy to stay informed about our collection, use, and disclosure of your personal information. Your continued use of our website/app after the effective date of updates constitutes acceptance of those updates. If you do not agree with the terms of this policy, please do not use our website/app.

Collection of Personal Information

If users are asked for any other personal information, they will be informed of how it will be used if they choose to provide it. If, at any time, users believe the principles referred to in this privacy statement have not been followed or have any other comments on these principles, please notify the webmaster through the contact us page.

Note: The term "personal information" in this privacy statement refers to any information from which the user's identity is apparent or can be reasonably ascertained.